August 12, 2007
Air Transportation Delay--Posner
This summer has seen a significant degradation in the quality of airline transportation in the United States compared with the recent past--substantial increases in delayed and canceled flights, in missed connections, in waiting time to the next flight to one's destination if one's original flight is canceled, in crowding in planes, in poor in-flight service, and in lost luggage. The delays have actually been masked by the airlines' practice of increasing scheduled times--for example, flights from Chicago to Washington, D.C. used to be scheduled to take an hour and a half, but now are scheduled to take almost two hours, yet still are late more often than when the schedule called for a faster trip.
Much finger-pointing has accompanied the degradation in service, and there is a movement afoot, well discussed in an article in the August 8 Wall Street Journal, for legislative intervention.
My guess (and that's all it is) is that the principal culprit is the difference between marginal and inframarginal consumers of a product or service that has heavy fixed costs (lumpiness). Let me explain what is actually a simple point. Competition compresses price to the intersection between demand and supply; think of the standard, simple demand-supply graph in which a falling demand curve intersects a rising supply curve. To the left of the intersection, the demand curve is above the price,. The space between the price and the demand curve denotes the existence of inframarginal customers (or quantities, but I'll disregard that detail), which is to say customers who would continue to buy the product or service even if its price were higher. They would do that because they value it more than the marginal purchaser does--the purchaser who would not buy the product if the price were any higher than competition has constrained it to be, because the marginal purchaser purchases at a price just equal to his demand, that is, to the value he attaches to having the product.
The difference between what the inframarginal purchasers pay (the market price, the same price paid by the marginal purchaser) and what they would pay (the schedule of prices traced by the demand curve above its intersection with the price) is referred to as "consumer surplus". In effect, it is value given away by the sellers to the purchasers. The sellers derive no profit from it. The only way they can increase their profits is to reduce their price, as that will attract more marginal customers; specifically, they will be customers for whom the value of the product is less than its current price but for whom the value of the product would exceed price if the price fell.
When price is at its competitive level, the sellers (unless they collude, and barring government intervention) can reduce price further only by increasing the quality of their product or reducing its cost. Reducing cost may require reducing quality, which will reduce consumer surplus. But the sellers' object is not to maximize consumer surplus, because they do not profit from it. So if reducing price by reducing cost (and therefore quality) attracts new customers because they are not as concerned with quality as the inframarginal customers are, the sellers may be better off even though their customers as a whole may be worse off.
What makes this a particularly attractive strategy for airlines to follow is that a large proportion of their costs are fixed, that is, are invariant to quantity of output. If a plane can carry 100 passengers, the cost savings from carrying a smaller number is trivial, unlike the cost savings to a retailer from selling fewer toothbrushes. (The analogy to the airplane is to intellectual property--a book, say. The fixed costs of the book will be very high relative to the cost of printing and distributing an additional copy, i.e., its marginal cost.) Even a very low price to passengers, if it fills the plane, may be profitable, because almost all the revenue goes to pay the heavy fixed costs of the plane, as in the case of the book but not the toothbrush. To the extent that an airline can price discriminate, it will, offering better service to the customers that are willing to pay for it. Hence first class and business class versus coach. (The analogy in intellectual property is to hardback versus paperback books, or to first-run versus subsequent-run movies.) However, there are limitations. If flights are canceled or delayed, all the passengers are harmed; if first-class seats are filled (for they are especially profitable to the airlines), it will be harder for first-class passengers to find a first-class seat on the next flight if their original flight is canceled; and so forth.
The inframarginal customers (I am one of them) are furious. Some of them are substituting other modes of transportation, such as car or train, for short flights, but that substitution is limited by the fact that fuel costs per mile, an increasingly high cost of driving, are actually lower for planes than for cars. At the top end of the income distribution, some airline customers are buying shares in private planes. In the middle, many are complaining to their Congressmen. In a curious way, this last response could be thought an effort to obtain legislative rectification of a market failure. For it is possible, if my analysis is correct, that aggregate economic welfare, in the form of the total combined consumer and producer surplus of airline transportation, has declined as a result of the airlines' competition for the marginal customer. However, it is extremely unlikely that such a market failure could be rectified by legislation at a cost equal to or greater than the benefits.
It might be asked why the quality of airline service has been falling recently, rather than having always been low (at least since deregulation, which by limiting entry and price competition encouraged airlines to compete by providing better service). The answer is that the costs of air transportation have been rising recently as a result of sharply higher fuel costs. So it is not that the airlines are actually reducing fares, as I assumed for purposes of simplifying my analysis--in fact they are raising them. But they are not raising them to the level necessary to maintain the previous quality of service, because if they did that they would lose their marginal customers.
Most markets adapt to differences in consumer preference by offering different qualities of product at different prices. But except at the very high end, where as I said some airline customers are switching to private planes and private charter services, this is not happening in the airline industry. The impediments include the network character of the industry, the fixed costs of airplane transportation, and the spillover effects of airline delay--the inability of airlines to adhere to their schedules complicates air traffic control.
Speaking of which, the airlines argue that the air traffic control system is antiquated and that this is contributing to air-traffic delay. I find this implausible, because the the system, though operated by the government, is 90 percent financed by taxes on aviation fuel. If the airlines want a better system, they should support rather than oppose higher taxes.
Posted by Richard Posner at 09:03 PM | Comments (27) | TrackBack (0)
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An excellent post, but from my own anecdotal personal experience and those of most of my friends and family, I think the substitution of automobiles for airtravel is larger than suggested. Personally, I now do something I never would have a decade ago - which is avoid air travel at all costs if the trip is under 700 miles, mostly because of Judge Posner's well-described frustrations of modern American air-travel plus the annoyances of the modern security requirements.
Except for the fact that I lose two days of productivity by actively driving instead of passively being flown (and perhaps exposing myself to the higher risk of injury of road travel), I find that for these "short" trips cars beat planes in convenience, comfort, flexibility, privacy, cost, and often even time, especially if one has a layover or experiences an even-more-common delay.
The fuel cost-per-mile component of a trip is only lower if one is traveling alone and only slightly at that (depending, of course, on the automobile making the journey). Add a few family members, however, and the trip is much cheaper per person in a car-pooled automobile than on an aircraft. Also, you will be able to carry much more luggage, and carry it more easily, than you can with air-travel.
I could go on, but my point is that there are two groups of marginal consumers. There are those who would fly regardless of quality if only the price were a little lower, and those like myself who would fly (even for a higher price), if the quality of the experience were a little better. Cheaper air-travel, if it reduces quality substantially, makes me less, not more, likely to use it.
Posted by ChinaCoalWatch at August 12, 2007 10:47 PM | direct link
"My guess (and that's all it is) is that the..."
Well, at least thanks for warning me so I didn't have to read the next eight paragraphs.
Are you sure you teach at Chicago?
Posted by Guesser at August 13, 2007 08:54 AM | direct link
You've both ignored one factor that some commentators have pointed to. One of the features airlines compete on (because consumers turn out to be quite sensitive to it) is the timing of flights. As a result, airlines now are tending to offer very frequent small-jet service (think: hourly direct flights on an Embraer) rather than less frequent large jets (e.g., bi-hourly direct flights on a 737). But take-off and landing density is largely determined per-aircraft, rather than by aircraft size. This means that when bad weather somewhere forces an increase in spacing between aircraft, the increased number of aircraft causes cascading delays.
This may be a problem of incompletely internalized costs. Consumers might actually be better off with less-frequent departures that result in less-frequent delays. But since all aircraft are delayed equally, no individual consumer has any incentive to choose the 737 flight over the Embraer. The same goes for airlines -- it would probably be far more efficient to operate the larger jets (putting aside union contracts, which artificially separate labor prices between the two), and it would definitely be more efficient to have fewer delays. But since customers go to the most convenient departure time, the airlines couldn't do anything to rectify the situation without (illegal) concerted action.
How could the problem be fixed? The suggestion for congestion pricing is one method. Presumably, if airlines were forced to pay more for peak-hour take-off or landing slots, they would have an incentive to spread those costs over more customers by using larger planes then. (It's not clear, how this would work, however, given that the airline generally has to use the same plane at peak-times as it does for non-peak times.)
Another solution I haven't seen discussed anywhere would be to give larger aircraft should have some sort of take-off priority when there are weather delays. (After all, from a total consumer surplus standpoint, it may make sense to speed 180 passengers on their way while delaying the 30, 60, or 90 on smaller jets.)
Posted by dc user at August 13, 2007 10:53 AM | direct link
This blog has turned into, "I read the Wall Street Journal and I want to share my thoughts on what I think about the articles."
The reason for the majority of air travel delays right now is the (hidden) battle between the air traffic controllers and the FAA, which has refused them a contract.
The administration is playing Reagan-tough, the ATC guys are slowing things down to "show those guys" and we all suffer.
http://www.faafollies.com/?cat=8
Will give you some clue as to the power struggle between the administration and the controllers. The FAA is pounding on them and they are retiring in droves--but are not being replaced.
So it's not "nframarginal" (a made-up word?) consumers, it's infrastructure and political power struggles. Always look at the easy answer first.
Posted by gsber at August 13, 2007 01:35 PM | direct link
The quality degradation you describe is due more to institutional failures than to the differences between inframarginal and marginal users. Specifically, while service quality has a number of dimensions, the most significant for airlines is schedule reliability-- which, for travelers, amounts to the absence of delay. Yet with very limited exceptions, government, not airlines neither own and control two critical factors required to produce reliable schedules -- airport runway access rights and the air traffic control system. But the FAA treats both these key resources as "commons" -- with the predictable outcome of overuse and delays.
Posted by DanK at August 13, 2007 01:41 PM | direct link
The quality degradation you describe is due more to institutional failures than to the differences between inframarginal and marginal users. Specifically, while service quality has a number of dimensions, the most significant for airlines is schedule reliability-- which, for travelers, amounts to the absence of delay. Yet with very limited exceptions, government, not airlines neither own and control two critical factors required to produce reliable schedules -- airport runway access rights and the air traffic control system. But the FAA treats both these key resources as "commons" -- with the predictable outcome of overuse and delays.
Posted by DanK at August 13, 2007 01:42 PM | direct link
The previous poster is correct. When you have a "free" resource, too much of it gets used.
Airports and airspace are free, terminal space and fuel are not. Guess which of these four get used with restraint?
Posted by Judge Judy at August 13, 2007 02:10 PM | direct link
I enjoy reading your blog, but I must comment because there is an error in your post. But first, full disclosure, I am an FAA employee, but am making this post apolitical. You claim the following:
"Speaking of which, the airlines argue that the air traffic control system is antiquated and that this is contributing to air-traffic delay. I find this implausible, because the the system, though operated by the government, is 90 percent financed by taxes on aviation fuel. If the airlines want a better system, they should support rather than oppose higher taxes."
But if you look at this link off of the FAA's Airport and Airways Trust Fund (AATF) website, which you will need Excel (http://www.faa.gov/about/office_org/headquarters_offices/aep/aatf/media/AATF_Tax_Receipts_since_1998.xls), you will notice that air fuel taxes do not make up the majority of revenue for the FAA. In fact, it is considered "Transportation of persons," or the ticket tax. Ticket taxes make up about 70% of the AATF, whereas fuel taxes make up 8%.
This is where the problem lies. Talking to Air Traffic Controllers, they complain of two things -- too few runways and an antiquated air traffic system. The AATF, funded primarily through ticket taxes (a percent on the price of the ticket), is currently being reconsidered in Congress as the FAA's reauthorization is up this year. The FAA's position is to tax users of the airspace (i.e. planes) rather than the passengers. This is because a "blip" on the radar, whether it is a small private jet, or a commercial airliner carrying 200 passengers, is the same. Coupled with the fact that ticket prices have decreased and the introduction of Very Light Jets (VLJs), AATF receipts will not grow as fast as air traffic demand.
Now let's look at the current air traffic system. It needs to be modernized. Currently, it is based on a 1960s system, and as such, controllers have to make sure that planes are separated by x miles (arbitrary numbers for argument). A new system, projected to be billions, will allow for a more efficient system so that airplanes can be separated by x-n miles. This will allow more planes to fly in more airspace and land and takeoff more frequently. It will also allow local disruptions, for example thunderstorms, to be mitigated so it does not ripple through the system and cause delays thousands of miles away.
And the other thing is, yes, we need more runways. However, I personally see that as a band-aid fix.
Sorry for the rambling post, but I hope this was helpful, and I welcome comments.
Posted by FAAguy at August 13, 2007 07:11 PM | direct link
A quick addendum ... If the above URL doesn't work, try the link below (the above URL was clipped in the post). The above has the history of the AATF, including the Excel doc referenced in my previous post.
http://www.faa.gov/airports_airtraffic/trust_fund/
And, I did not mean that the state of the Air Traffic system is the only problem. It is a piece of the problem. Cheers.
Posted by FAAguy at August 13, 2007 07:33 PM | direct link
Here is a message board post from a pilot who is experiencing the delays. Not due to prices charged by the airlines as Posner states, but due to the reasons the FAA employee (above) states:
you are exactly right. American Airlines definitely had a hand in the "share the pain" traffic mismanagement scheme that is messing up the entire ATC system.
It is being exacerbated by the controller issue.........
This is gonna be a bad summer. I've been flying the northeast corridor for over 20 years, and have never seen the kind of delays that I've seen in the last month or so, for no reason. There is definitely weather out there, but before, they would just put some in trail restrictions and let everyone deviate around the problem. Now, everyone gets stopped until the fix is completely clear, again, making the problem far worse. Before, you got slowed down, but airplanes were departing. Now, when the fix does open, they still put the in trail, but you now have 30 airplanes trying to leave through the open window instead of 10, because they all sat on the ground waiting it out.
They've also taken the decision making process away from the local tracons and center controllers. Before, the center guy would tell the tracon that he can take so many airplanes in trail, and worked the guys around the weather. If it got saturated, HE'D call for the stop, and then start it when he could. Now, some EEOC moron in DC is looking at a tv screen with the routes and fixes on it, with radar superimposed over it. If he sees a drop of rain over a fix, he will stop everybody, take an hour to figure out reroutes, another hour to actually get the clearances to the airplanes, by which time, the weather has moved off the original fix, and you end up getting re re routed over the original fix.
It's ridiculous.
The only thing you can do is get off the gate, so you are in sequence when the morons figure it out, and can leave. You are also getting paid at this point, but it is small consolation when you are 5 hours late, for no reason.
Posted by not an faa guy at August 13, 2007 11:56 PM | direct link
It's interesting that the FAA isn't held responsible for delays, airlines are. So delays are free to the FAA but costly to the airlines, but the FAA gets to decide on delays.
From an economic standpoint, that is bad juju.
Posted by wackne at August 14, 2007 12:04 AM | direct link
From a controller:
There are offically more new hires these days. It takes about 3 years to get fully quallified as a FPL (Full Performance Level) controller. This year alone, 25% of the controllers will be eligible to retire. Approximately 80% of those that I have talked to will leave. The rest have a need for their full paycheck.
Those controllers that are eligible will have what they call a "throw down badge." At anytime, they can throw their badge down and walk out the door. Retired with pay. Not many will do it but it has happened.
The ATC system is not one that overstaffs very much. They hire when they have a position open. They are having a difficult time keeping up with the staffing levels. The starting pay was slashed 30% about a year ago and the job is not as attractive as it has been in the past. The lower pay is not attracting the best people. Higher paying jobs are where the better thinkers are going. The new people are relying on the technology to separate traffic instead of having a plan. They are reactors instead of controllers. The technology they are using is not that great. More needs to be done with the ATC system but that will take time.
Posted by not an faa guy at August 14, 2007 12:37 AM | direct link
From a pilot:
If you take a close look at Bureau of Transportation Statistics (BTS) data , the major (proximate) causes of airline delays are striking: weather and airline scheduling. Forty percent of delays are associated with severe weather. Modernizing air traffic control still won't make airliners capable of penetrating a line of thunderstorms or occupying the same spot at the same time on a runway or taxiway.
Overscheduling airport resources (runways and taxiways) is in the hands of the airlines, and that is what they do. An analysis of June airline schedules at all major airports conducted by the Aircraft Owners and Pilots Association showed that at 17 out of 35 hub airports, the airlines have scheduled more flights during their daily peak periods than the airports can physically accommodate in instrument weather conditions. And the weather doesn't have to be too bad for instrument conditions to prevail.
For a view of the structural and infrastructural constraints that contribute to the delay problem, this view from a United 747 captain is instructive.
Posted by A pilot at August 14, 2007 06:31 PM | direct link
Posted by aizheng at August 15, 2007 03:02 AM | direct link
Posted by aizheng at August 15, 2007 03:04 AM | direct link
http://www.knowledgeproblem.com/archives/002177.html
According to the article above, it's more profitable for airlines to fly three smaller flights or so than combine them all into one larger flight. This clearly has benefits: more frequent service gives customers more choices. However, since fees are based on weight, the smaller planes are also cheaper to fly out of airports, actually incentivizing more flights, which creates congestion and where any delay cascades to many flights down the line. Instead of weigh pricing, takeoff and landing slots should simply be auctioned off. The most popular slots will cost more, and while there will probably be fewer flights overall, the number of seats might not change as the prime time flights would be handed to the biggest planes.
Also, two things re: weather. First, USA Today published an industry survey a while back, listing how often airline blamed delays on weather [about two-thirds of the time] to how often weather was actually the proximate culprit [17-20%, or one-sixth to one-fifth]. Second, we've had commercial flying for what, five decades? You'd think we'd have weather figured out by now. Can't we fly around storms these days? Unless the storm is sitting on the runway, I don't see how most weather, being very geographically limited in extent, should be a serious issue at this point in the history of flight.
Posted by Haris H. at August 15, 2007 11:06 AM | direct link
Here's your (and Posner's) fallacy: this type of pricing didn't just happen this summer. The reason for the delays is ATC coming apart at the seams.
And to answer your question, no airplanes can't just go around weather, ATC shuts down entire sectors and takeoff and arrivals at the first sign of a thunderstorm.
Yes, there are a lot of airplanes trying to get into the same place, but the real problem lies with the FAA. At least the real problem that we're seeing this summer.
The FAA is incredibly short-staffed and limits traffic when they are under-manned on any given day.
Posted by H Hufner at August 15, 2007 07:22 PM | direct link
Lately I'd rather drive than fly anyway. But look at it from a positive standpoint. For instance, because of all the luggage problems people are looking for new ways to track their luggage via GPS or other methods of tracking. Look at Global Bag Tag for instance. If the owner hadn't gotten fed up with the way he and his wife were treated, do you think he would have come up with such a great product and business idea?
Posted by ShellyG at August 16, 2007 12:04 AM | direct link
Hufner
I'm aware that the pricing scheme as it stands has been around for a while. But given economic and population growth, demand for flights has gone up, probably leading to a bigger supply of flights, while the FAA probably hasn't increased staff enough to compensate. We could probably alleviate some of the delays with a more rational pricing policy.
Second, about flying around weather: I realize that ATC shuts down entire areas, probably prematurely. My point is that physically, airplanes are capable of getting over and around a lot of storms and that ATC should let them do so.
Posted by Haris at August 16, 2007 09:37 AM | direct link
Everyone that I know flys coach and takes the cheapest flight that they can find. This tells me that the airlines can afford to give even worse service.
Posted by Floccina at August 16, 2007 03:36 PM | direct link
"When price is at its competitive level, the sellers...can reduce price further only by increasing the quality of their product..."
I don't follow this.
Posted by ionides at August 16, 2007 04:54 PM | direct link
Just browsing the internet, your blog is very, very interesting.
Posted by Freddie Sirmans at August 16, 2007 06:58 PM | direct link
If that problem is as you state - it seems that one airline could snatch up all the inframarginal customers by raising its prices and offering super-service air service. If the service issues are with the airlines, as you state, then this airline could fix the problems with extra revenue. If the problems are with the system, as many comments have stated, this method would clearly not work. It just seems like there should be some service standard between regular and owning shares in private jet - unless by definition there are not enough inframarginal custormers to go around .... just a thought...
Posted by Jesus at August 16, 2007 10:24 PM | direct link
"When price is at its competitive level, the sellers...can reduce price further only by increasing the quality of their product..."
I don't follow this.
Basically, if the price is at its competitive level, firms are pricing very close to cost, and profit margins are small. If a company wanted to make its product cheaper by lowering price, it would have to charge less than cost and thus lose money, so that is not an option. Instead, a company can improve its quality while keeping price the same; this functions the same as a price cut, since you get more for the same price.
Hope that helps.
Posted by Haris at August 17, 2007 10:16 AM | direct link
To the Controller
If the system is unable to hire enough skilled controllers then the simple solution would be to charge the airlines more for the service. If that improves service and profits, the airlines should be happy to invest in the improved service. It would seem that the airlines do not think this is the core of the problem (or that the benefits are too indirect.)
To the Pilot
If too many flights are placed in a limited window then you need to find a way to allocate the slots. We can agree that if you are so close to capacity all the time, weather can create a cascade of problems that can cripple the system. So the solution is to allocate the landing slots smarter.
To The FAA
More runways are a very expensive solution. But even if we go that way, we still should look for the best way to allocate landing slots. It is not an either or choice.
To Posner
The airlines do try to segment the market and gain some of the consumer surplus. For example, Southwest does offer discount fares for those who travel on Saturday, Weds, or Thursday. I assume that they are off peak days for them. That of course implies that flights on other days have greater demand. Rather then reduce prices on slow days, they should be able to raise prices on busy days and use the additional revenue to buy prime landing slots.
An interesting experiment would be to auction landing rights on Mondays and Fridays at the ten largest airports (by passengers) for two years. For at least two days a week the airlines would not be competing for the marginal flyer but for the inframarginal flyer i.e. the flyer who is willing to pay a higher price for a higher level of service and dependability.
You could also sell insurance on these Monday, Friday flights i.e. the chance to buy insurance against flight delays, lost luggage, etc. You would promise that first class passengers get on a flight that day. If you have enough flex in the system, you could allow the airlines to buy some priority slots in an emergency at a higher price (or even sell options on additional slots for a future potential emergency)
Rather then find some optimal pricing scheme, auction the slots. Potential problems are that small cities may get shut out on some days (or face much higher prices.) Politically this could cause problems. Of course it may become more attractive to fly direct flights between midsize cities (Milwaukee to Pittsburgh to avoid Chicago congestion.) Hub airports on the edges of major cities could become more attractive - high demand consumers could fly to central airport, low demand consumers fly to more distant airport. These fringe airports should be cheaper to build (ignoring the politics of such things) and could serve the marginal consumer who is a burden to flyers like Judge Posner.
Posted by DanC at August 18, 2007 01:13 PM | direct link
I am grateful for Professor Posner's comments and explanation on this problem. I enjoyed learning the "economics" explanation for what business travellers seem to understand: intra-U.S. airline flying seems to be substantially driven by the cost-conscious consumer market.
I would be grateful for Professor Posner's further comments on the relative significance of control over airport access rights and gates. Here in Chicago I question whether new airline can competitively gain access to a gate.
A related question I would have is whether market forces in the context of limited airport access could ever lead competing airlines to reduce flight schedules at an overtaxed airport. American Airlines and United Airlines at Chicago's O'Hare airport would be my example.
Although my populist sensibilities have lead me to question whether I am just a whining over-privileged business traveller, I know that our common flight delays in the U.S. are becoming a national competitiveness issue in the minds of foreign business leaders.
Finally, without wishing any further inconvenience on him, I hope Professor Posner avoids the temptation of the private flights I am sure he could obtain. Since I am looking for at least a quasi-government solution here, I believe a key part of the problem is that the very privileged level of U.S. society is not sitting on runways with the rest of us.
Respectfully,
Steve W. (I withhold my last name only because the word "populist" could be used against me at the office).
Posted by Steven Weseman at August 18, 2007 09:30 PM | direct link
Reason has a series of articles on this issue:
http://www.reason.org/airtraffic/
In particular this article:
http://www.reason.org/ps358.pdf
Mentions that over 40 countries have self-supporting, commercial ATC operations (such as France, Canada, the UK, and Germany).
I find it funny that even in a country where private health care is basically illegal, Nav Canada is a non-governmental organization. Like the UK NATS, they both depend on per-plane user fees rather than ticket & fuel taxes.
Posted by Mr. Econotarian at August 19, 2007 09:56 PM | direct link

